About Us - Vets24

Vets24 Veterinary Clinic LLC is a leading full-service companion animal hospital in the UAE, founded and led by Dr. Chenjerai Sigauke. Built on a commitment to excellence, innovation, and compassion, our mission is to raise the standard of veterinary care by delivering world-class medical and surgical services for pets at every stage of life.

From a puppy or kitten’s first health check to advanced senior pet care, Vets24 provides comprehensive preventive, diagnostic, medical, and surgical services under one roof. Our state-of-the-art facilities and experienced team enable us to deliver exceptional care, from routine wellness and vaccinations to complex surgeries, emergency treatment, and long-term disease management. We also supply premium veterinary medicines, equipment, and products that meet international standards, ensuring the highest level of care for both veterinary professionals and pet owners across the UAE.

What sets Vets24 apart is our personalized approach. Every pet is unique, and every treatment plan is tailored to their individual needs, lifestyle, and stage of life. We work closely with pet owners, providing expert guidance, education, and ongoing support to help their companions live longer, healthier, and happier lives.

We believe exceptional veterinary care goes beyond treating illness—it is about building trust, reducing fear, and creating a positive experience for every pet and every family. Through gentle handling, clear communication, and genuine compassion, we make every visit as comfortable and stress-free as possible.

At Vets24, we are more than a veterinary clinic—we are your trusted partner in your pet’s lifelong health journey. Every day, we are driven by one purpose: to save lives, improve animal welfare, and strengthen the extraordinary bond between pets and the people who love them.

OUR VISION

To redefine the standard of veterinary excellence by delivering world-class medical and surgical care with compassion, integrity, and innovation. We are dedicated to improving the lives of pets through exceptional clinical expertise, advanced technology, and evidence-based medicine while empowering pet owners with the knowledge and support to make informed decisions. By providing premium veterinary services and products that meet international standards, we are committed to achieving the highest level of patient care and strengthening the lifelong bond between pets and their families.

OUR MISSION

To set the standard for exceptional veterinary care by delivering professional, ethical, and compassionate medical services through advanced technology, clinical excellence, and personalized care. We are committed to building lifelong partnerships with pet owners, empowering them with trusted guidance and unwavering support to ensure every pet enjoys a longer, healthier, and happier life.

Compassionate Care

Creating a calm, safe experience for every pet and owner

Expert Veterinary Team

Skilled vets and staff providing reliable treatment and ongoing care

Complete Pet Services

From routine and emergency vet support to grooming, boarding, relocation, and a fully stocked pet shop

Community Support

Promoting responsible pet ownership through education and animal welfare initiatives in the UAE

TRUSTED REVIEWS FROM PET OWNERS

See why pet owners choose Vets24 as their trusted veterinary clinic

      
   Vets24 Veterinary Clinic
   191 Google reviews 
  Write a review 
  
 
 
   
 
 
       Posted on Google  
   
   Nouf Almazrouei 
 
 
 
 Trustindex verifies that the original source of the review is Google. Dr. Tarek is an excellent veterinarian—very skilled, knowledgeable, and accurate with his diagnosis. I have been dealing with him for years and have followed him through the different clinics he has worked at because I truly trust him and his expertise. My only feedback is regarding the consultation and follow-up fees, which I find quite high. In some follow-up cases, the diagnosis is already clear and I only need the medication, so paying a full consultation fee every time doesn’t seem necessary. I hope the clinic can consider a more reasonable and flexible follow-up fee for loyal, long-term clients as I was a loyal client from 2021 " RAK  branch"
  
 
      Posted on Google  
   
   Ishaq Khan 
 
 
 
 Trustindex verifies that the original source of the review is Google. Great place for cats care
  
 
      Posted on Google  
   
   Ann Petra 
 
 
 
 Trustindex verifies that the original source of the review is Google. Thank you very much to vet 24 team for saving our rescue kitten Lucky from the injury he had and also later as turned out he had  parvo. They did their best and he is fine now! Big thanks to Dr. Asad who admitted Lucky when we found him. He was  very helpful  and understanding all the time.  Always answering all our  questions. As we were worried so much.. Also Big thanks  to Dr. Godfrey who did the surgery and also took good care  of Lucky and all the doctors, nurses and receptionists. Everyone was friendly and helpful . Always sending updates in WhatsApp. And it's really great  that  they are working 24/7. As we also found Lucky at night. I dint know what we  would  have done  if no clinic would be open that day as he had a very bad injury. Thank you very much again!💗 Since my previous review, I would also like to thank Dr. Chen, for taking such great care of my cats. Thank you for treating my cat's teeth and for helping manage my other cat's urinary issues. His latest test results were perfect! Thank you as well for always answering my questions with patience and for your professionalism, kindness, and genuine care. I truly appreciate everything you have done. ❤️
  
 
      Posted on Google  
   
   Neil Anderson 
 
 
 
 Trustindex verifies that the original source of the review is Google. Fantastic services and expert veterinary care.